Photo credit: Matteo Vistocco “So, where do your designers sit?” I was at a lunch table during a design leadership conference late last year, chatting with other leaders in the industry. This question left me...confused. I finally realized what we were talking about and laughed. I’ve spent the vast majority of my career working remotely. Figuring … Continue reading Designing Your Remote “Office”
I often get many kinds of questions regarding remote work, often from an organizational and structural perspective. Recently however I've been asked a different one: "I'm a freelance about to start working remotely for a remote company, do you have any advice for me?". On the surface it looks like a simple question, with the … Continue reading The Perception of Presence in Remote Teams
A few keys to distributed success Since becoming the lead of my team I’ve spent a fair bit of time helping my team members define career growth goals and track their progress. Everyone is different and their growth can obviously take many forms—from skill-building to efficiency to leadership. That said, I have noticed a few … Continue reading Squad Goals
When I started my career in technology I thought the best thing ever was the ability to make things work, so I started learning multiple programming language and building things. I then realized people using my software were having problems, so my next guess was to learn graphic design. Better, but something was still off: … Continue reading Organization Experiments in Progress
Automattic is a distributed company so we don't get all that much time together. This means that whenever we do I am always really mindful of how to make the most of it. Team meetups are one such opportunity: we fly in from different parts of the world for a week or less to brainstorm, … Continue reading Designing a successful IRL meetup for a remote team
There is no such thing as Good Design. Sure, there's design that you personally like, which is nice. And there's good default practices that can help you get started. But over the course of my career, every time I came up with an iron-clad Rule of Good Design, I was generally one project away from … Continue reading What Problem Are We Solving?
I wrote in June about my early experience leading a remote team and the experimental tool I borrowed from behavioral economics to help foster the growth of my teammates. The ‘tool’ is a set of four questions I ask every two weeks during one-on-one sessions each designer. How do you think you’re doing the last … Continue reading Up the hill Backwards
Not every project you join at the start. I recently was passed the baton to become the new design lead of the WordPress editor focus. The current lead, Joen Asmussen is taking some time off to welcome a new baby boy into his family. He wrote an amazing post about passing the baton, this is … Continue reading Receiving the Baton
Feedback is difficult, especially because we don't take it as a skill to be learned but we expect everyone to be already good at that. Even more, when we say feedback we often refer to negative feedback only. This is misleading because it doesn't just ignore positive feedback, but also assumes that it's the right … Continue reading Can positive feedback be used in place of negative feedback?