An Experiment to Gain 1,000 Page Views

As a few posts have mentioned already, the empathy challenge presented by John Maeda this month has asked us to: Speak about how to grow an audience for an existing blog post with the following parameters: Pick a colleague’s post, and explain why you chose that one. Outline a plan for the post to get …

Capturing Customer Insights at Events

Last month 350+ WooCommerce developers, designers, freelancers and agencies from all around the world gathered in Seattle, WA for the 3rd annual WooCommerce Developers Conference: WooConf. The schedule was packed with 2 days of talks from industry experts on design, development, user experience, scaling WooCommerce, and SEO, to name a few. This week Patrick Rauland posted about 3 things we …

Lessons Learned Teaching Usability Testing with Gutenberg

As you might have read in previous flow posts, last week ended Automattic's 8th annual Grand Meetup, where 600+ of us made our way up to Whistler, Canada for a week packed full of conversations, meetings, food, drinks, and an endless amount of opportunities to never stop learning. Automatticians have the option to chose to …

Tools for Remote User Research

Working at Automattic, a company at the time of writing this post has 565 employees working from 56 different countries, it's imperative to learn how to work remotely. Luckily, in this day and age we have plenty of tools to help us do our jobs from virtually anywhere we'd like. Slack for daily conversation, internal …