Learn how I grew my blog readership by 1000% on a $20 budget

With this as your challenge - what do you do: Pick a colleague’s post, and explain why you chose that one. Outline a plan for the post to get 1,000+ views. Imagine that you have a US $20 budget to work with. You resort to crazy tactics surely? Like creating click bait worthy blog titles! … Continue reading Learn how I grew my blog readership by 1000% on a $20 budget

Your support team might just be your biggest user research asset in your company

We speak a lot about user research at Automattic within our various product divisions and it's easy to get your head down in the trenches and feel like you don't have the time to come out to even see your users, never mind speak to them! At times I feel like this, and in my … Continue reading Your support team might just be your biggest user research asset in your company

Streamlining the extension management flow

Say goodbye to having to install a plugin to manage your plugins! Over the past few months, we have been working on figuring out how we could simplify our customer's experience when managing the extensions they bought on WooCommerce.com; as well as the installation and subscription activation of these extensions on their self-hosted site. In … Continue reading Streamlining the extension management flow